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Job Type: Full-Time, Exempt
Reports To: Senior Shelter Management Director

Position Overview
The Program Director is responsible for managing the day-to-day operations of the program,
ensuring seamless delivery of services, compliance with funding requirements, and the
achievement of program goals. This role focuses on developing and implementing skill-building,
educational, and transformational programming for participants while leading a team of
Participant Advocates. The Program Director also plays a key role in reporting program
performance and impact to stakeholders.

Key Responsibilities

Program Leadership and Compliance

Administer daily operations of program services, activities, and assigned staff.
Ensure all program activities comply with funding regulations and organizational policies.
Develop and implement clear program objectives aligned with funder and agency requirements.
Conduct regular facility checks to ensure operations are in compliance with policies and procedures.

Team Management and Development

Provide weekly, bi-weekly, and monthly supervision of subordinate staff.
Organize staff meetings, create and manage work schedules, and address scheduling needs.
Recommend and document staff training requirements to enhance team capabilities.

Program Planning and Execution

Develop and monitor program budgets to ensure fiscal compliance.
Plan and coordinate program activities, documenting adherence to funder and organizational standards.
Identify and secure resources for participant referrals and organizational needs.
Oversee HMIS data collection systems to track participation, demographics, and other key metrics.

Reporting and Stakeholder Engagement

Prepare and submit timely reports, including weekly and monthly program metrics and updates.
Collaborate with the Chief Program Officer and funders to establish and enforce program policies.
Make presentations about agency programs to referral sources and potential partners.

Quality Assurance and Risk Management

Ensure program compliance with regulatory and quality assurance standards.
Maintain accurate and up-to-date documentation of service plans, treatment plans, and incident reports.
Respond to emergencies and document incidents in accordance with funder and organizational policies.
Perform other duties as assigned to support the overall goals and needs of the organization.

Education and Experience

Bachelor’s Degree from an accredited institution.
Minimum of 5 years of administrative experience in programs serving homeless, mental health, or substance abuse populations.
At least 2 years of supervisory or program development experience.
Equivalent combinations of education and experience will be considered.

Skills and Competencies
Strong organizational and time management skills with the ability to prioritize effectively.
Excellent verbal and written communication skills.
Flexibility and responsiveness to emergency requests or changes in work schedules.
Proficiency in data management systems and reporting tools.

Other Requirements
Valid driver’s license and satisfactory motor vehicle record.
Must pass criminal and child abuse clearances.

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Apply for Program Director (PHG - Philly Homes on Girard) at SELF Inc.